Our offering
Pingo supports on-demand and time-definite delivery of your online orders.
We offer a custom designed dedicated delivery network based on your unique delivery business requirements including returns to store.
Our solution has been built to allow businesses to capitalise on their store footprint and proximity to their customers. Whether it be retail, fast food, fashion or pharmacy.
National delivery capability
We have a national support footprint to manage our delivery fleets across the country, including access to remote locations. Deliveries are based on our client’s business operating hours, 7 days a week, 12 hours a day.
Guarantee driver availability
Based on client’s business hourly forecast, drivers will be scheduled to guarantee driver availability to ensure customer fulfilment.
Catering for various fleet types
Our bespoke on-demand solution enables Pingo to cater for various fleet types based on client’s delivery requirements.
Client integration
Pingo offers full client integration, including real-time order updates, tracking updates, tracking and messaging.
Customers can update the driver in-app with special instructions to ensure the delivery is convenient and efficient.
Customer support & order management
We offer real-time order updates, live tracking and pro-active management of all orders from our dedicated customer support team and tools. This includes our real-time deliveries portal and driver management system, ensuring we meet required service levels.
Solution design
Pingo will assist our clients with designing solutions for their desired business processes to meet customer expectations. Thereafter, Pingo’s capable technical teams will configure the systems to deliver as required.
Data analytics
Pingo will assist our clients with designing solutions for their desired business processes to meet customer expectations. Thereafter, Pingo’s capable technical teams will configure the systems to deliver as required.
Branding
Pingo offers clients the ideal opportunity to co-brand the delivery drivers and fleet. We help you get your brand visible and recognised in the markets you serve.